Service Level Agreement
We pride ourselves as a top-tier managed service, and will always work to ensure continuity of service for you. With a guaranteed SLA of 99.5% we'll take additional measures to ensure that your account is maintained as a matter of priority, especially following unplanned downtime.
With upstream proxying we'll cache upstream packages for you, for convenient access from Cloudsmith. You can reduce the amount of external repositories you depend on, and you can protect your software and servers from downtime and slowness of official main repositories.
Get detailed insight into all actions and events across your account, and get them in an auditable and exportable format. If you have strict requriements around regulation, compliance, and/or security, audit trails will ensure you have ultimate insight into how your account changes over time.